Help
How verification works
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You photograph your OMMU card and take a short face check. A person looks at both and decides. A computer reads the card first to help that person, but it never approves anyone.
Why a card is rejected
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The common reasons: the photo is blurred or cut off, the card has expired, the name does not match, or the face check does not match the card.
The fuzzy circle, and when the address unlocks
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Before you are let in, a sesh shows only a rough circle on the map, never the house. The host decides who comes. When the host says yes to you, the exact address unlocks.
What happens to your card and face photos
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Both photos are deleted when a person decides on your card. Anything left over is deleted after 7 days, whatever happens.
Contact
Something wrong, or a question this page does not answer? Email contact@tekguyz.com.